Deep Fragment AI

Terms of Service

Last updated: September 2024

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Deep Fragment AI ("Company," "we," "our," or "us") regarding your use of our market intelligence and alert services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

Important Notice: Deep Fragment AI provides market intelligence and alerting services only. We do not provide financial advice, investment recommendations, or asset custody services.

Service Description

Our Services

Deep Fragment AI provides the following services:

  • Market Monitoring: Real-time surveillance of digital marketplaces including NFT exchanges, Telegram handle markets, and gift code platforms
  • Alert System: Customizable notifications for price movements, volume changes, and market anomalies
  • Data Analytics: Market intelligence and trend analysis for monitored assets
  • Dashboard Access: User interface for configuring alerts and viewing market data
  • API Integration: Programmatic access to market data and alert configurations
  • Historical Data: Access to historical market trends and pattern analysis
  • Custom Reporting: Personalized reports and market insights
  • Multi-Platform Alerts: Notifications via email, SMS, push notifications, and chat integrations

Service Limitations

Our services explicitly do not include:

  • Financial advice or investment recommendations
  • Asset custody, trading, or transaction services
  • Guaranteed accuracy of market predictions
  • Direct marketplace transactions or intermediation
  • Portfolio management or investment planning
  • Tax advice or regulatory compliance guidance
  • Legal advice regarding digital asset transactions
  • Insurance or protection against market losses
  • Execution of trades or financial transactions

Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service availability. Scheduled maintenance and unexpected technical issues may temporarily affect service access.

Service Updates and Modifications

We reserve the right to modify, update, or discontinue any aspect of our services at any time. We will provide reasonable notice of significant changes that may affect your use of the services.

User Responsibilities and Conduct

Account Registration

To use our services, you must:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials
  • Promptly update your account information when changes occur
  • Be at least 18 years old or have parental consent
  • Have the legal capacity to enter into binding agreements
  • Comply with all applicable laws and regulations
  • Notify us immediately of any unauthorized account access
  • Use strong passwords and enable two-factor authentication when available
  • Maintain current contact information for service notifications

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:

  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use our services to engage in illegal activities or violate applicable laws
  • Interfere with or disrupt the integrity or performance of our services
  • Reverse engineer, decompile, or attempt to extract source code from our platform
  • Use automated systems to access our services without explicit permission
  • Share your account credentials with third parties
  • Attempt to circumvent security measures or access controls
  • Use our services for competitive intelligence or to develop competing products
  • Transmit viruses, malware, or other harmful code
  • Engage in activities that could damage our reputation or business
  • Violate intellectual property rights of Deep Fragment AI or third parties

Data Usage

You acknowledge that:

  • Market data provided is for informational purposes only
  • You are responsible for verifying information before making decisions
  • Our alerts and data should not be your sole basis for financial decisions
  • You will not redistribute our proprietary data without permission
  • Data accuracy may vary and is subject to market conditions
  • Historical data does not guarantee future performance
  • You understand the risks associated with digital asset markets

Payment Terms and Billing

Subscription Plans

Our services are offered through various subscription plans with different features and pricing. Current pricing and plan details are available on our website and may be updated periodically.

Payment Processing

  • Payment Methods: We accept major credit cards and other payment methods as specified during checkout
  • Billing Cycle: Subscriptions are billed in advance on a monthly or annual basis as selected
  • Automatic Renewal: Subscriptions automatically renew unless cancelled before the renewal date
  • Price Changes: We reserve the right to modify pricing with 30 days' advance notice
  • Currency: All prices are quoted in the currency specified at checkout
  • Taxes: You are responsible for applicable taxes and fees
  • Payment Authorization: You authorize us to charge your payment method for all fees
  • Billing Disputes: Contact us within 60 days of any billing disputes

Refunds and Cancellations

  • Cancellation: You may cancel your subscription at any time through your account settings
  • Effective Date: Cancellations take effect at the end of the current billing period
  • Refund Policy: Refunds are provided on a case-by-case basis for unused portions of prepaid subscriptions
  • Failed Payments: Service may be suspended for failed payments until resolved
  • Partial Refunds: Pro-rated refunds may be available for service interruptions
  • Chargeback Policy: Chargebacks may result in immediate account suspension

Free Trials and Promotional Offers

  • Trial Terms: Free trials are subject to specific terms and limitations
  • Conversion: Trials automatically convert to paid subscriptions unless cancelled
  • Eligibility: Trial offers may be limited to new customers only
  • Promotional Pricing: Special offers are subject to specific terms and expiration dates

Intellectual Property Rights

Our Intellectual Property

Deep Fragment AI and its services contain proprietary content, including but not limited to:

  • Software algorithms and machine learning models
  • User interface designs and functionality
  • Trademarks, logos, and brand elements
  • Proprietary data analysis and market intelligence
  • Documentation, guides, and educational materials
  • Database structures and data compilations
  • API specifications and technical documentation
  • Training materials and methodologies
  • Research reports and market analysis

License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our services for your personal or business purposes. This license does not include the right to:

  • Modify, copy, or create derivative works of our services
  • Reverse engineer or attempt to extract source code
  • Remove or alter proprietary notices or labels
  • Use our services to develop competing products
  • Sublicense or transfer your access rights to third parties
  • Use our intellectual property for commercial purposes outside the scope of your subscription

User Content

You retain ownership of any content you provide to us, but grant us a license to use such content as necessary to provide our services. You represent that you have the right to provide such content and that it does not violate third-party rights.

Feedback and Suggestions

Any feedback, suggestions, or ideas you provide to us become our property and may be used to improve our services without compensation to you.

Disclaimers and Limitations

No Financial Advice

IMPORTANT: Deep Fragment AI provides market intelligence and data analysis services only. We do not provide:

  • Investment advice or recommendations
  • Financial planning or advisory services
  • Trading signals or investment strategies
  • Guarantees about market performance or outcomes
  • Tax advice or regulatory compliance guidance
  • Legal advice regarding investments or transactions
  • Portfolio management services
  • Risk assessment or suitability analysis

All investment decisions are your sole responsibility. Consult with qualified financial advisors before making investment decisions.

Service Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, including but not limited to:

  • Accuracy, completeness, or timeliness of market data
  • Uninterrupted or error-free service operation
  • Fitness for a particular purpose or merchantability
  • Non-infringement of third-party rights
  • Security of data transmission or storage
  • Compatibility with your systems or software
  • Availability of specific features or functionality
  • Performance of third-party integrations
  • Accuracy of historical data or trend analysis

Limitation of Liability

To the maximum extent permitted by law, Deep Fragment AI shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from service interruptions or data inaccuracies
  • Third-party actions or market volatility
  • Investment losses or financial damages
  • Costs of substitute services or products
  • Loss of goodwill or reputation
  • Punitive or exemplary damages
  • Damages exceeding the amount paid for our services

Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

Market Risk Acknowledgment

You acknowledge and understand that:

  • Digital asset markets are highly volatile and unpredictable
  • Past performance does not guarantee future results
  • Market data may be delayed or inaccurate
  • Technical analysis and alerts do not guarantee profitable outcomes
  • You may lose money based on market movements
  • Regulatory changes may affect market conditions

Termination

Termination by You

You may terminate your account and these Terms at any time by:

  • Cancelling your subscription through your account settings
  • Contacting our customer support team
  • Ceasing to use our services
  • Following the account closure procedures outlined in our platform

Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice, if you:

  • Violate these Terms or our policies
  • Engage in fraudulent or illegal activities
  • Fail to pay required fees
  • Pose a security risk to our systems or other users
  • Abuse our services or support resources
  • Violate intellectual property rights
  • Engage in activities that harm our business or reputation
  • Provide false or misleading information

Effect of Termination

Upon termination:

  • Your access to our services will cease immediately
  • We may delete your account data in accordance with our Privacy Policy
  • Outstanding payment obligations remain in effect
  • Provisions that should survive termination will continue to apply
  • You must cease all use of our intellectual property
  • Any prepaid fees may be forfeited depending on the reason for termination

Survival

The following provisions survive termination: intellectual property rights, payment obligations, disclaimers, limitation of liability, indemnification, and dispute resolution.

General Provisions

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

  • Posting updated Terms on our website
  • Sending email notifications to registered users
  • Providing in-app notifications
  • Updating the "Last Updated" date at the top of this document

Continued use of our services after changes constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and Deep Fragment AI regarding our services.

Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

Contact Information

For questions about these Terms of Service, please contact us:

Email

legal@deepfragment.ai

Phone

+44 7528 493605

Mail

Deep Fragment AI
52 Fraser Rd
Sheffield S8 0JL
United Kingdom