Cookie Policy

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They include:

• Authentication Cookies: Remember your login status and keep you signed in
• Security Cookies: Protect against fraud and maintain website security
• Session Cookies: Enable basic website functionality and navigation
• Load Balancing: Distribute traffic across our servers for optimal performance
• CSRF Protection: Prevent cross-site request forgery attacks
• Cookie Consent: Remember your cookie preferences and consent choices
• Language Settings: Store your preferred language and regional settings

Functional Cookies

These cookies enhance your experience by remembering your preferences:

• Preference Cookies: Remember your language, region, and display settings
• Customization Cookies: Store your dashboard configuration and alert preferences
• Accessibility Cookies: Remember accessibility settings and preferences
• Form Data: Temporarily store form information to prevent data loss
• Theme Settings: Remember your preferred color scheme and layout options
• Notification Preferences: Store your alert and communication preferences
• Search History: Remember recent searches and filters for convenience
• Tutorial Progress: Track your progress through onboarding and help tutorials

Analytics Cookies

These cookies help us understand how visitors use our website:

• Usage Analytics: Track page views, session duration, and user interactions
• Performance Monitoring: Monitor website speed and identify technical issues
• Feature Usage: Understand which features are most popular
• Error Tracking: Identify and resolve website errors and bugs
• Conversion Tracking: Measure how visitors interact with our services
• A/B Testing: Test different versions of pages to improve user experience
• Heatmap Data: Understand how users interact with page elements
• User Journey: Track how users navigate through our website
• Device Analytics: Understand what devices and browsers our users prefer

Marketing Cookies

These cookies help us provide relevant information about our services:

• Campaign Tracking: Measure the effectiveness of our marketing campaigns
• Referral Tracking: Understand how visitors find our website
• Content Personalization: Show relevant content based on your interests
• Conversion Tracking: Measure how many visitors become customers
• Retargeting: Show relevant ads to previous website visitors
• Social Media Integration: Enable sharing and social media functionality
• Email Campaign Tracking: Measure the effectiveness of email marketing
• Lead Generation: Track potential customer interactions and interests

Cookie Duration

Cookies have different lifespans depending on their purpose:

Session Cookies

• Duration: Deleted when you close your browser
• Purpose: Essential website functionality and security
• Examples: Login status, shopping cart contents, form data
• Security: Protect against session hijacking and CSRF attacks

Persistent Cookies

• Duration: Remain on your device for a specified period
• Short-term: 1-30 days for temporary preferences
• Medium-term: 1-12 months for user preferences and analytics
• Long-term: Up to 2 years for essential functionality
• Marketing: Up to 13 months for advertising and campaign tracking

Cookie Refresh

Some cookies are automatically refreshed when you visit our website, extending their expiration date. This helps maintain consistent functionality and user experience.

Cookie Categories by Duration

• Strictly Necessary: Session cookies and essential persistent cookies
• Performance: Analytics cookies typically lasting 1-2 years
• Functionality: Preference cookies lasting 6 months to 2 years
• Targeting: Marketing cookies lasting up to 13 months

Mobile Devices and Apps

Mobile Browser Cookies

When you access our website through a mobile browser, the same cookie policies apply. You can manage cookies through your mobile browser settings:

• iOS Safari: Settings → Safari → Privacy & Security
• Android Chrome: Chrome Menu → Settings → Privacy and Security
• Mobile Firefox: Menu → Settings → Privacy
• Samsung Internet: Menu → Settings → Privacy and Security
• Opera Mobile: Menu → Settings → Privacy

Mobile App Data

If you use our mobile applications, we may collect similar information through:

• Local Storage: App preferences and settings stored on your device
• Analytics SDKs: Third-party tools for app performance monitoring
• Push Notifications: Tokens for delivering alerts and notifications
• Crash Reporting: Anonymous data to help improve app stability
• User Preferences: Settings and customizations within the app
• Cache Data: Temporary storage for improved app performance

Device Permissions

Our mobile apps may request permissions for:

• Notifications: To deliver real-time market alerts
• Network Access: To fetch market data and send alerts
• Storage: To cache data and store user preferences
• Camera: For QR code scanning and document upload
• Location: For region-specific features and compliance

Mobile Privacy Controls

• App Settings: Control data collection within our mobile app
• Device Settings: Manage app permissions at the device level
• Advertising ID: Control advertising tracking on your device
• Location Services: Manage location-based features

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

We are committed to addressing your privacy concerns and will respond to your inquiry within 5 business days.